Questions dealers ask

A dealer-sponsored Payment Protection Program. When one of your customers runs into an unexpected financial hardship, they can apply to BufferLoan for 0% payment assistance, the customer directly pays their automobile lender so they stay current on their vehicle loan.

Neither. BufferLoan doesn’t originate your customer’s auto loan and doesn’t compete with your finance companies. It’s a program your dealership sponsors to support customers after the sale, portfolio health, online reviews, and customer retention.

No. The assistance goes to your customer, and BufferLoan carries it. Nothing touches your books, your floorplan, or your reserves — your dealership only pays the monthly subscription. See pricing for more details.

There is no cost to the customer. The assistance carries 0% interest and no fees, and the customer repays exactly what BufferLoan paid on their behalf, through scheduled ACHs they authorize up front.

If the customer does not repay BufferLoan, they will never be eligible for payment assistance again.

Eligible customers of participating dealerships. Every application is verified by our staff before any funds are released, and applicants are notified in writing of the decision either way. Any customer contracted after your subscription start date qualifies.

There is no dealer involvement other than confirming that the customer is your client.

Usually within one business day of a complete application. Our staff verifies the application and issues the customer a credit/debit card which can exclusively be used for payments to their specific auto lender. Nothing passes through your dealership.