BufferLoan

FAQ

Questions dealers ask

Straight answers, no fine print. If yours isn’t here, ask it on the demo.

What is a first-payment default?

Your customer misses the very first payment on the loan you arranged. When that happens, the finance company can require you to buy the loan back — the entire amount, not just the missed payment. BufferLoan exists to keep that first payment from ever going late.

Is this a loan to my dealership?

No. The loan goes to your customer, and BufferLoan carries it. Nothing touches your books, your floorplan, or your reserves — your dealership only pays the monthly subscription.

What does it cost the customer?

Nothing extra. We pay their first payment to the lender at 0% interest with no fees, and they repay us exactly what we paid — four monthly bank drafts, roughly 30, 60, 90, and 120 days out.

What if the customer doesn’t repay BufferLoan?

We retry the draft automatically. If it still fails, we absorb the loss. A missed repayment is never billed back to your dealership — that risk is ours by design.

Why only the first payment?

Because the first payment is the one that triggers a buyback — miss it, and the whole note can come back to you. Later payments are between the customer and the lender; coverage for more of them may come later.

Which customers qualify?

New Jersey residents who bought from your dealership. We confirm both on every application — one call to your store and a residency check — before any payment goes out.

What does my staff actually have to do?

Put a QR card in the delivery folder and answer one confirmation call from us. That’s the entire job. No forms, no processing, no collections.

How fast do you pay?

Usually within one business day of a complete application. Our staff confirms the customer with your dealership, verifies New Jersey residency, and pays the lender directly — before the first payment goes late.

Still weighing it?

Bring the hard questions to a 20-minute demo — we’d rather answer them before you sign.