Privacy Policy

When you apply for or manage a loan, we collect information you provide: name, contact information, identification details, bank or debit card information for repayment, and information about your existing vehicle loan. When you browse our website we collect standard technical information such as device and usage data.

We use personal information to originate and service loans, process payments you authorize, verify identity, prevent fraud, comply with law, and communicate with you about your loan. We do not charge consumers fees of any kind, and we do not use your information for third-party advertising.

We do not sell personal information. We share it only with: service providers who help us operate (payment processors, banking partners, loan servicing software), the lender or servicer of your existing vehicle loan when you direct us to make payments on your behalf, and government authorities where required by law. Service providers are bound to protect your information and use it only for the services they provide to us.

We maintain administrative, technical, and physical safeguards appropriate to the sensitivity of the information, consistent with the federal Gramm-Leach-Bliley Act Safeguards Rule, including encryption in transit, access controls, and vendor oversight.

You may request access to or correction of your information, opt out of non-essential communications, and close your account subject to loan servicing and legal retention requirements. Contact us at info@bufferloan.com or BufferLoan LLC, 5900 Balcones Drive, Ste 100, Austin, TX 78731.